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FAIRPLAY POLICY 

While it is an established fact that fantasy cricket is a game based on skill and needs a person with systematic bent of mind to play the game effectively, another established fact is that fantasy sport is a social game played among circles of family and friends. But, when fantasy games are being played with other unfamiliar players, the individual responsibility stands for all anxious one. Hence champions11.com upholds a Fair Play practice on its website. The website's Fair Play Policy covers the below stated aspects to watch out the spirit of competition and skill as the fantasy sports players take on each other at the leagues.

Champions11 believes in delivering best in class user experience. We ensure our users trust towards us in upheld in the best of spirits and we are determined to provide Indian Sports Fans - the best sports gaming experience ever.

TRANSPARENCY
ONE PLATFORM SAME OPPORTUNITY
All users while selecting a fantasy team for any match are allotted the same 100 credits budget. All our users are given access to the same player database and same rules shall apply while picking the composition for their respective teams, such as the number of batsmen, bowlers, wicket-keeper and all-rounder’s and limits placed on the number of players that can be picked from a particular real life team.

PLAYER CREDITS
The credits that are required to pick any player are same for each match throughout. The price for each player does not rise and fall based on the performance of that player during a particular contest or match.

DEADLINE
Champions11 sets deadline at the start time of the official match. Your fantasy team cannot be updated or edited after the deadline for that respective match. The deadline is put in place to ensure continued level playing field for all our users.

COMPETITOR TRACKER
You can conveniently download the composition of every team in a particular contest after cut off point. While you check for contests joined in any particular match, you will see a Download icon. Click on the icon, and you will be able to view and/or save all teams in that contest. The feature allows you to keep track of your competition and you don’t have to worry about any changes in anyone’s team post deadline!!!

INFORMED USERS
We appreciate the idea of equality and keeping our users informed. We ensure you can play on Champions11 and compete with other champs with full confidence; we follow certain measures:
• The applicable payouts for winners of each contest are clearly mentioned
• Scores for each match are sourced from accurate scoring feeds provided by reputable third party service providers
• The scoring system used for calculating points is clearly illustrated and displayed on our platforms
• Any winnings/payouts are promptly processed and credited to the User's account

RESPONSIBILITY
USER INFO PROTECTION
Our users trust us with their personal information like Bank Account Details and PAN. We respect & protect such data and trust in high esteem. This information shared is only used for the verification process of users and we never disclose the same to any outside/third parties.

PLAY RESPONSIBLY
• We do not allow users below 18 years of age to play in the cash contests on Champions11
• We notify users in case their accrued losses exceed ₹25,000
• We don’t allow our users to participate in more than 100 cash contests in a single match

NO TO CASH
We want to be a part of a New and Digital India, so we do not promote or entertain any cash based transactions on Champions11.

TRUST
VERIFIED REAL USERS
Our commitment to ensure that we only have genuine users playing on Champions11 is always there. To facilitate it, we have strict protocols and conditions to check any violation of Champions11 Fair Play. Before the withdrawal of their winnings, our users are required to furnish a valid government authorized ID like PAN/Aadhaar & Bank Account Details.

TEAM RESTRICTIONS
Our employees are strictly prohibited from participating in any cash contests of Champions11.

LEGAL
Champions11 being a skill based platform is offered in accordance with Indian laws. There should not be and rightfully are no shortcuts to quick and easy wins.

SAFE & SECURE PAYMENTS
We work with trusted third party payment gateways with 3-D secure authentication to ensure safety and security of all financial transactions. We do not store your credit/debit card details with us.

COMMUNICATION
We understand that being accessible to our users builds trust and provides security. So, we've made it easier for them to Contact US so that their queries are addressed on a timely basis.